Legal

sb777 Privacy Policy — Your Data, Your Rights

We take your privacy seriously. This policy explains exactly what data sb777 collects, why we collect it, how we protect it, and what rights you have over your personal information.

Privacy at a Glance

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SSL Encryption
All data in transit is protected by industry-standard SSL encryption — the same standard used by major banks
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No Data Selling
We never sell, rent, or trade your personal data to third parties for marketing or any other commercial purposes
Your Rights
You have the right to access, correct, or delete your personal data at any time by contacting sb777 support
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Data Deletion
You may request deletion of your personal data upon account closure, subject to legal retention obligations
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Cookie Control
sb777 uses only essential and analytics cookies. You can manage cookie preferences through your browser settings
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Contact Us
For any privacy-related queries, contact our team at [email protected] — we respond within 24 hours

Full Privacy Policy — Clauses

  1. How We Use Your Personal Data

    sb777 uses the personal data we collect for the following purposes: (a) to create and manage your player account; (b) to process deposits and withdrawals through your chosen payment method; (c) to verify your identity and age (21+) as required by our KYC obligations; (d) to provide customer support and respond to your queries; (e) to detect and prevent fraud, money laundering, and other illegal activities; (f) to monitor for responsible gaming indicators and provide self-management tools where appropriate; (g) to send you account-related communications such as transaction confirmations and security alerts; (h) to send promotional communications where you have opted in to receive them; and (i) to improve the performance and features of the sb777 platform based on aggregated usage analytics.

  2. Legal Basis for Processing

    sb777 processes your personal data on the following legal bases: (a) Contract — processing is necessary to perform the contract between you and sb777 (your account registration and the Terms and Conditions you agreed to); (b) Legal obligation — processing is required to comply with applicable anti-money laundering, age verification, and data protection laws; (c) Legitimate interests — processing is necessary for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your rights; and (d) Consent — where you have opted in to receive promotional communications, we process your contact data on the basis of your consent, which you may withdraw at any time by contacting sb777 support.

  3. Data Sharing and Third Parties

    sb777 does not sell, rent, or trade your personal data to third parties for marketing purposes. We may share your personal data with the following categories of third party where it is necessary to provide our services: (a) payment service providers including bKash, Nagad, Rocket, Upay, Visa, and Mastercard — to process your deposits and withdrawals; (b) game software providers including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, and Microgaming — to enable gameplay, which may involve passing your session data to the game server; (c) identity verification and KYC service providers — to verify your identity and age where required; (d) fraud prevention and security vendors — to protect the platform and all its users; and (e) law enforcement authorities or regulators — where we are legally required to disclose data. All third-party data processors are bound by data processing agreements and are prohibited from using your data for purposes other than those we specify.

  4. Data Retention

    sb777 retains your personal data for as long as your account is active and for a period afterwards as required by applicable law and our internal data retention policy. As a general rule: (a) account data and transaction records are retained for a minimum of 5 years from the date of the last transaction, in accordance with anti-money laundering requirements; (b) KYC documents are retained for the period required by applicable law, typically 5 years from the date of verification; (c) communication and support records are retained for 2 years; and (d) usage and analytics data in aggregate, anonymised form may be retained indefinitely for platform improvement purposes. Upon account closure and expiry of the applicable retention period, your personal data will be securely deleted or anonymised.

  5. International Data Transfers

    Some of the third-party service providers we use — in particular, game software providers and certain payment processors — may process your data outside Bangladesh. Where such international transfers occur, sb777 ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required under applicable data protection law. These safeguards may include data processing agreements incorporating standard contractual clauses or equivalent transfer mechanisms. By using sb777, you acknowledge and consent to such international transfers of your personal data where necessary for the provision of our services.

  6. Children and Minors

    sb777 is strictly an adult-only platform. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that we have inadvertently collected personal data from someone under 21, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that your child has registered on sb777 or provided personal data to us, please contact us immediately at [email protected]. We take age verification and the protection of minors extremely seriously and employ multiple verification checks during the registration and KYC process to prevent underage access.

  7. Marketing Communications

    sb777 will only send you promotional emails, SMS messages, or in-platform notifications where you have explicitly opted in to receive them during registration or through your account settings. You may withdraw your consent to receive marketing communications at any time by contacting sb777 support at [email protected] or by following the unsubscribe link in any marketing email. Withdrawal of consent to marketing communications does not affect the legality of any processing carried out before your withdrawal. Note that even if you opt out of marketing communications, you will still receive essential account communications such as transaction confirmations, security alerts, and updates to these policies.

  8. Changes to This Privacy Policy

    sb777 reserves the right to update or amend this Privacy Policy at any time. Where a material change is made to this Policy, we will use reasonable efforts to notify registered players via the email address or mobile number on their account. The updated Policy will be published at /privacy-policy on the sb777 website and the "Last updated" date at the top of the Policy will be revised accordingly. Your continued use of the sb777 platform following the publication of any revised version of this Policy constitutes your acceptance of the updated Policy. We recommend that you review this Policy periodically to stay informed of any changes.

  9. Responsible Gaming and Data

    As part of our responsible gaming obligations, sb777 monitors player account activity for indicators that may suggest problem gambling behaviour — such as unusually high session frequencies, rapid increases in deposit amounts, or requests for self-exclusion. Where such indicators are identified, our responsible gaming team may use the personal data on your account to reach out to you with information about self-management tools, deposit limits, and support resources. This processing is carried out on the basis of our legitimate interest in protecting the welfare of our players and is not used for any marketing or commercial purpose. All responsible gaming data processing is handled confidentially within the sb777 support team.

  10. Automated Decision-Making

    sb777 uses automated systems for fraud detection and responsible gaming monitoring. These systems analyse account behaviour patterns to flag potentially fraudulent activity or signs of problem gambling for review by a human member of our team. Automated flags do not result in automatic account suspension — all flagged cases are reviewed by a human agent before any account action is taken. You have the right to request human review of any decision that significantly affects your account. To request a human review, please contact sb777 support at [email protected]. We will respond within 5 business days.